Customer Feedback

This is a growing collection of customers 'genuine' feedback. All customers are asked for feedback and are aware it will be shown on our Website, they also reserve the right to have it removed should they wish. Although we do supply vehicles to friends and family we will not be using their feedback in this feature.


Citroen C4 SX - "Following collection of my new car yesterday, I wanted to let people know about the companies willingness to help and professionalism shown through the whole buying process. It was great to be kept informed of the cars MOT progress, any jobs that needed doing, and when the car would be ready to collect. I am very happy with the car and the price I purchased it for. After being stung by a dealer in the past, I was a little apprehensive at first, but Jim put my mind at ease and provided all the information I needed to help me make the decision to buy the car, without being pushy in any way. I will definitely be recommending you to my friends and family, so expect a call soon!! All the best to you and your business" - Mr Dan Weeks, Waterlooville.		Renault Clio I-Music - "Hi Jim, Thanks for a pleasurable buying experience! Back home now no probs.." - Mr Godfrey, Bristol.

Renault Scenic Automatic - "I have just purchased a car from C.J.Spratt ltd. I am over the moon with the car and it's been a dream to drive. The dealer is totally honest and I would recommend him to anybody if looking for a car to purchase. I am one very happy customer and will definitely buy from this dealer again." - Lisa Hawes, Havant.		Renault Clio Dynamique - "Hi Jim, all good with the car, I'm enjoying being back on the road. Thank you for being so helpful, great customer service and I would recommend to anyone x." - K Young, Bournemouth.

Nissan Micra Twister - "I was looking for a micra twister with low milage and in good condition, looked on the net and found one, only it was in Southampton. I phoned the garage and they were brilliant, knowing I could not get to see it. I was taking a gamble. James told me everything I wanted to know. I got a man with a van and when it came it was better than I thought. They were 5 stars in every way, Excellent service. By the way, I live 170 miles away in Leicester. Thanks, Sue." - Mrs Wain, Leicester.		Renault Clio Initiale - "We bought this car in June 2014 and it has been a pleasure to drive. Excellent service and top quality used car. It just passed it’s MOT this year (2015) with no advisories. James was great to deal with and I have complete trust in his opinion and all cars he sells. I will now look for all of my future cars from James." - Mr David Cook, Dorset.

Vauxhall Corsa VXR Turbo - "Hi Jim, Lovely drive home and a great car. Thankyou very much for going through everything about the car" - Mr Paul McCarthy, Kent.		Land Rover Freelander TD4 - "Most honest salesman we have ever met. The Land Rover we bought was everything he said and he was so helpful we would definately recommend them, they are a Five Star Service!" - Mrs Mandy Toovey, Portsmouth.

Ford Focus LX - "I thought the customer service was second to none" - "The car was five hundred pounds cheaper than a similar car on the market and that was an older model!" - Mrs D Smith, Hamble.		Fiat Multipla -"Having now had this car for 3 weeks I can say that we are delighted with it. Jim seems to really care about the cars he is selling and based on pictures in his office is clearly a fanatic. After a couple of weeks of looking around whilst negotiating price with Jim I am happy that we received good value for money. I would happily go back to Jim for our next car" - Rgds, Mark, Fordingbridge.

Mercedes SLK200 - "Dear James, Just a quick note to let you know that we are safely home. The trip to the port went well, and the crossing was without incident, but we arrived to SNOW!! However, as we did not have far to go it was not a major problem, and of course I have washed the car down since we arrived, and she is now safely bedded down. Once again, thanks for all your help" - Regards, Derek & Ann Wild, Saint Briac sur Mer, France.		Seat Ibiza TDi - "I don't know where to begin to inform you of this guys customer service. He went out of his way to make the sale smooth and hassle free. Really happy with the car and I would recommend Jim to anyone who wishes to purchase a new car and be totally satisfied with the transaction as a whole. I will certainly return when we upgrade my wife's car. This is one of the most genuine fellas that I have ever met. Thanks again Jim" - Mr Tim Baxter, Portsmouth.


Mazda2 - "I thank you for your help and wish your company success " - Mrs P.J.Rowland, Waterlooville		Seat Ibiza Sport - "I bought a Seat Ibiza , the car was exactly as Jim described to me when I called up to arrange a viewing. On meeting Jim he was friendly, he was also very open and honest when discussing the car which I was more than comfortable buying. I would highly recommend his business to anyone looking for a car and would not hesitate to buy from him again myself" - Miss Stephanie Pacey, Locks Heath.


Vauxhall Insignia - "I've been looking for a Vauxhall Insignia Estate in 'like new' condition at a great price for over a year and finally found a car that matched the description at Auto-Cult. The customer service was superb. I absolutely love the car and enjoyed the drive back to London. Jim made the buying experience a real pleasure as he is such a nice, honest guy! I'd recommend buying from Auto-Cult as you won't be disappointed." - Mr Robert West, London.		Ford StreetKa - "We are delighted with the StreetKa you sold us in such lovely condition. You made it easy with a generous part exchange for our old Ka. Thanks for your professional service, it was a pleasure doing business with you." - Mr Mike Barnes, Felpham.


Mazda MX-5 - "If you are thinking of buying a used car it's always a bit daunting knowing whether you can trust who you are buying from. Well this guy ticks all the boxes. Superb customer service. Did everything he could to save me money HONEST!!! Supplied me with a great car ahead of schedule. To be honest 'faultless', would not hesitate to buy from him again." - Mr Shaun Cox, Romsey.		Renault Laguna DCi - "Hi Jim, I would like to thank you so much for the fantastic Laguna which you sold me. I had a great drive home, had a good run in it today and have had no problems. Thanks for your brilliant salesmanship, you were welcoming and made me feel at ease. The car is everything and more than i could have hoped for. Thank you again. " - Maddie Wallis, Tidworth.


Ford Focus CC - "Hello James, I am delighted with the car and it's a joy to drive, Kind Regards." - Mr Philip Glover, Christchurch.		Peugeot 207 CC Elle - "This is the first time i haven't bought a car from my usual dealer for about 15 years. I contacted Jim to make an appointment to view a car i thought i wanted, only to end up buying a completely different one. I found Jim to be very honest, efficient and thorough in his dealings. I would recommend him and his business for a hassle free and friendly transaction." - Lynne Derry, Gosport.


Renault Scenic 1.6 - "Hi Jim, just to let you know all ok with the car. Thanks for everything. See you next when we want to exchange." - Jon, Paulsgrove.		Mini Cooper Convertible - "Hey Jim, Happy New Year to u & your family ;) jst to let u kno i av received the reg transfer docs etc and all is sorted - thank u for all your help & patience with this." - Carolyn, Portsmouth.


Ford Fiesta 1.6 Style - "Very good little car. Exactly as advertised. I have driven it for over two weeks now and i am very, very pleased. Very helpful with the purchase and communication was excellent. Very trustworthy. Definitely recommend you." - Mrs Linda Smith, Welling.		Citroen Nemo Multispace 1.4 HDI - "I would like to thank C.J.Spratt Ltd for the excellent service you gave me when buying the Nemo Multispace. I was made most welcome and not put under any pressure to buy. Your representative Jim was a true professional. He gave me a true representation of the car and i will recommend your company to my friends. Thank you so much." - Mr B McDermott, Essex.


Volkswagen Polo 1.4 S Classic Saloon - "Jim, just a quick call to say my son's over the moon, its a smashing little car. We looked for weeks at a load of cars that were all rubbish but yours was exactly as you described and we're chuffed to bits with it!" - D Griffin, Upton.		Peugeot 406 1.8 Rapier - "I'm very happy with everything Jim, it was a very pleasant experience and it was most helpful that you could bring it to me to view, bearing in mind i hadn't driven for 12 months" - Miss J Purchase, Aldershot.


Honda CR-V I-VTEC Executive 4x4 - "Thank you Jim for all your help. I have no hesitation in recommending your services, you made it a stress free switch of cars giving me the option to part exchange, which i did. I will definitely be using you again in the future, Kind Regards, Cheryl from Totton".		Volvo S40 1.8 SE - "Really great car, drives like a dream. Thanks again" - Mr Meredith, Sarisbury Green.


BMW M3 Coupe - "Jim, I just wanted to register my gratitude for your professionalism and your friendly and helpful service during the purchase of my BMW M3 and the part of exchange of my Ford Focus through your company. The entire process worked very well and everything was processed and delivered on time and to perfection. I will absolutely be referring my friends and colleagues when they are looking for their next car. Thanks again" - Dave C, West London.		Chevrolet Kalos SX - "We're really happy with the car and the service, Jim's been a very helpful bloke" - D Hickley, Drayton.


VW Golf 2.0 GT FSI - "A great service provided and a smooth transaction. Really pleased" - Mr D. Sheen, Chessington.		Ford Ka 1.3 Style Climate - "A Fantastic car, i've recommended you to my friends! " - Mrs J. Hoyland, Titchfield.


Honda Civic 1.5 LS - "Very good price. Very satisfied, thankyou " - Mr W. Wei, Portsmouth.		Ford Ka 1.3 - "A nice friendly service and i'm very happy with the price! " - Miss R. Wheeler, Fareham.

(UK) Sales of Quality Used Vehicles. Part of C.J.Spratt Ltd, Established 1967.

Customer Feedback